Terms of Service

Last Updated: July 8, 2026

Welcome to Esper Pets ("Company," "we," "our," or "us"). By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service.

 Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian and agree to comply with these Terms of Service.

 No Refunds Policy

ALL SALES ARE FINAL.

We do not offer refunds, returns, or exchanges for products purchased through our website except where required by applicable law

If a product arrives damaged, defective, or if you receive the wrong item, you must contact us within 7 days of delivery with photographic evidence. We will review the issue and, at our sole discretion, may offer a replacement product or store credit.

Failure to notify us within 7 days of delivery may result in denial of any claim.